Privacy Policy

Last updated: September 2025

This Privacy Policy describes how CAMTHON (“we”, “our”, or “us”) collects, uses, and protects your personal information when you use our website https://camthon.com (the “Website”).

By accessing or using the Website, you agree to the terms of this Privacy Policy.

1. Who we are

The Website is operated by: CAMTHON
Email: support@camthon.com

We are the data controller responsible for your personal information under applicable data protection laws.

2. Information We Collect

We may collect the following categories of personal data:

Contact information (name, email, phone number) when you fill out our forms or contact us via WhatsApp.
Transaction information (billing details, shipping address, payment method) if you purchase products or services.
Technical information (IP address, browser type, device information, cookies).
Usage information (pages visited, time spent, interactions) through analytics tools.

3. How We Use Your Information

We use your personal data for the following purposes:

To respond to inquiries and provide customer support.
To process and deliver orders and manage payments.
To send important updates or service-related information.
To improve the Website, user experience, and our services.
To comply with legal obligations.

4. Legal Basis for Processing

We process your personal data based on:

Consent (e.g., when you contact us through forms or WhatsApp).
Performance of a contract (e.g., when you purchase a product).
Legal obligations (e.g., invoicing and accounting).
Legitimate interest (e.g., to improve our services or ensure security).

5. Sharing Your Data

We do not sell your data. However, we may share it with:

Service providers (hosting, email services, payment processors, delivery companies).
Technology providers (e.g., Google Analytics, WhatsApp).
Public authorities when legally required.

Some providers may process data outside the EU/EEA. In such cases, we ensure appropriate safeguards, such as Standard Contractual Clauses, are in place.

6. Cookies and Tracking Technologies

Our Website uses cookies to enhance your experience and for analytics purposes.
For more details, please see our Cookies Policy.

7. Data Retention

We keep your personal data only as long as necessary:

Contact requests: until your query is resolved.
Customer data: as long as the contractual relationship exists and for the required legal retention period.
Analytics data: in accordance with provider policies (e.g., Google Analytics).

8. Your Rights

Under the GDPR, you have the right to:

Access your personal data.
Request correction of inaccurate data.
Request deletion of your data.
Restrict or object to processing.
Request data portability.
Withdraw consent at any time.

To exercise these rights, please contact us at support@camthon.com

9. Security of Your Information

We implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

10. Third-Party Links and Content

Our Website may contain embedded content (e.g., videos, maps, articles). Third-party websites may collect data according to their own privacy policies. We are not responsible for the privacy practices of external sites.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

12. Contact Us

If you have any questions or wish to exercise your rights, please contact us:

CAMTHON
Email: support@camthon.com
Website: https://camthon.com